We deliver around the U.K for a flat rate.
TheHotSip.com makes arrangements to insure each purchase during the time it is in transit until it is delivered to you. We may require a signature for any goods delivered, at which point responsibility for your purchased goods passes on to you. If you have specified a recipient who is not you for delivery purposes then you accept evidence of a signature by them is evidence of delivery and fulfilment by TheHotSip.com and transfer of responsibility in the same way.
** TheHotSip.com will not be under liability for any loss caused by any possible delays in order processing or goods reaching you at delivery address. You should always allow sufficient time for order processing, dispatch, and shipment times, and keep in mind any possible delays that may occur **
- Please note that all orders will be processed during standard working hours, and we aim to deliver in 3-4 days. Orders received before 11:30 a.m. Will be dispatched same day (subject to fraud checks where deemed necessary by us). All orders received after 11:30 a.m. Gmt on friday will be dispatched the following monday. Estimated delivery times are only to be used as a guide and commence from the date of dispatch. Thehotsip.com will not be under any liability for any delays or failure of delivery caused by any problems.
- Orders before 11:30 a.m. *: subject to our aforementioned order processing checks and procedure; and subject to stock availability.
- Orders with two (or more than two) brands will incur two (or more than two) shipping charges. For example of you order one bag of cannonball and one bag of maverick, you will be paying two charges. Therefore, you will be receiving both items in two separate parcels. Both may or may not be delivered on the same day/time
- Shipping for Maverick and Chimney Fire Coffee products are free!
- Orders may require a signature upon receipt – The signature of the person accepting the delivery at the delivery address specified by you will be evidence of delivery at the delivery address and fulfilment of the order by us
- We are unable to re-direct orders once items have been dispatched
- Please be aware we do not deliver on bank holidays
- First time customers are subject to standard fraud prevention checks: this could on occasion delay your order being processed and dispatched.
- Items that are in your shopping bag are not reserved and may be purchased by other customers
- Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.
- Goods purchased using PayPal Credit / Debit card can only be shipped to registered billing address of cardholder.
- If the delivery has been attempted on the agreed date and the buyer is not available to take delivery of the goods then an additional delivery charge may be applicable if the delivery is to be made again.
- Delivery dates and times are given in good faith but shall not amount to any contractual obligation to deliver at the times stated. TheHotSip.com will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery- or any reasons causing delay in delivery that are beyond our control.
- Orders before 1:30 P.M. *: subject to our aforementioned order processing checks and procedure; and subject to stock availability.
- COVID-19 - please allow a few extra days for your delivery.
IF YOU HAVE ANY QUESTIONS REGARDING SHIPPING, PLEASE SEND AN EMAIL TO CARE@THEHOTSIP.COM, CALL +44 1895 809705, OR WRITE US AT: Suite 511, The Atrium, 1 Harefield Road, London, UB8 1EX